Lost Property

If you have a lost property enquiry for the Brisbane International Cruise Terminal, please refer to the information below.

Depending on where you misplaced your item, it may have been handed into a number of different locations.

If you have lost your passport, please contact the Australian Passport Office.

If you think that you have left an item onboard a cruise ship, you will need to contact your cruise line directly for assistance via the details in the table below.  

Cruise line lost property contact details

Cruise line
Contact Details
Carnival Cruise Line
P&O Cruises
13 24 94 (AU) / 0800 780 716 (NZ)
Princess Cruises
02 8326 4000
or
email 
feedback@princesscruises.com.au
Royal Caribbean International
Intercruises Shoreside & Port Services-
Intercruises Australia
(02) 9550 0047 or email

lostandfound.au@intercruises.com

    
 

If you think you have left an item in the Brisbane International Cruise Terminal building or one of the car parks, please contact us using the online form below.

We will endeavour to respond to enquiries during business hours, Monday to Friday 8.30am to 5.00pm.