Complaints form 

YOUR FEEDBACK MATTERS TO US

We're committed to delivering a positive experience for everyone.  We value your input and use it to continuously improve. 

We take complaints seriously and if you need to make a complaint, you can do so by one of the ways below:

• completing the online form below
• calling us on 07 3258 4888 during business hours
• contacting Stopline Pty Ltd.

Stopline Pty Ltd

Stopline Pty Ltd provides a service to PBPL, its contractors and stakeholders to enable the reporting of any issue. Stopline will provide an option to remain anonymous and protect your confidentiality as per your request. Whilst we will do our best to address the complaint, we will have no way to contact you to understand your concern better or inform you of an outcome. 

Website: https://portofbris.stoplinereport.com  
Phone: 1300 30 45 50 
Email: portbris@stopline.com.au  
 

SUBMITTING A COMPLAINT

Please complete the fields below to submit a complaint to PBPL.

You are able to do so anonymously or provide your contact information so we can understand your complaint further. Please note, if you choose to make a complaint anonymously, we will not be able to contact you for more information or to inform you of an outcome.

All complaints are handled in accordance with our Complaints Management Policy and Privacy Policy.